Contact AI Christmas Dance

Email us

Write to support@aichristmasdance.com. You do not need an account to email us, and it works for any question: help with a video, billing, partnerships or press.

Get help with your account or a video

If you are signed in, you can also use the Help button in the bottom-right corner of every page. Your request becomes a support ticket, and our replies appear under Settings, Tickets.

To help us answer quickly, include:

1. The email address of your account.
2. The task ID of the video, or the order number for billing questions.
3. A short description and a screenshot if something looks wrong.

We aim to reply within one business day.

Billing and refunds

Credits for a video that fails are refunded automatically. For anything else, such as a duplicate charge or a pack bought by mistake, email support@aichristmasdance.com or open a ticket with your order number. The details are in the Refund Policy.

Report content or a misused photo

If a video uses your photo without permission, shows a public figure, or breaks the Terms of Service, email support@aichristmasdance.com with Content report in the subject line (or open a ticket with that title) and include the video link or task ID. You do not need an account to report content. We review reports within 24 to 48 hours and remove content that breaks the rules.

About the service

Want to know who runs AI Christmas Dance and how the videos are made? See the About page.